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Empire Orthopedic Supply Return Policy
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RETURN
POLICY:
Empire Orthopedic Supply Corp allows for its
customers to return unused products in their original, sealed packaging. Before
returning any product, email us at; orders@empireorthosupply.com for a Return Authorization number. Please include the Invoice or Order # and the
products you are looking to return in your email.
Return authorizations
are only accepted via email so there is no discrepancies. We will reply to you via email with the RA
number.
All Returns are subject to the following
restocking fees:
0-30 Days: 15%
31-60 Days: 25%
No returns will be accepted 60 days after date
on invoice unless otherwise agreed to.
Credit or refund (less the restocking fee) will
be applied to the account once the product has been received, inspected and
approved for re-stocking.
Shipping expenses to return products are to be paid by the customer.